Question 1

When will my order arrive?

Accepted Answer

All items are made-to-order through our fulfillment partner. Production usually takes 2–5 business days, plus shipping time. U.S. orders typically arrive within 7–12 business days. International shipping may take longer depending on customs.

Question 2

How can I track my order?

Accepted Answer

Once your order ships, you’ll receive a tracking link by email. Please allow 24–48 hours for tracking updates to appear.

Question 3

Can you ship to my country?

Accepted Answer

Yes, we ship worldwide! Shipping costs are calculated at checkout based on your location.

Question 4

Which payment options are available?

Accepted Answer

We accept major credit cards, Apple Pay, Google Pay, and PayPal.

Question 5

Can I buy gift cards?

Accepted Answer

Yes, we offer digital gift cards in various amounts. Purchase them directly from our website.

Question 6

What is our return and exchange policy?

Accepted Answer

We accept returns for damaged, misprinted, or defective items only. Check our full Return & Exchange Policy for details.

Question 7

How do I choose the right size?

Accepted Answer

Use the sizing guide on each product page. Compare the measurements with an item you own. If you need help, email us at customerservice@83forty.com.

Question 8

What are your shipping rates?

Accepted Answer

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer standard and expedited shipping options.

Question 9

Can I customize my order?

Accepted Answer

Yes, we offer customization options for certain products. Please check the product page for customization availability or contact us for more details.

Question 10

How can I contact customer support?

Accepted Answer

You can reach our customer support team via email at contact@83forty.com or by phone at +1240-670-4352. We are available Monday to Friday, 9 AM to 5 PM EST.

Question 11

What are the eligibility requirements to use Chase Anthony Brand's site?

Accepted Answer

You must be at least the age of majority in your jurisdiction to use this site or make a purchase. If you create an account, you agree to provide accurate information and to maintain the security of your login. We may suspend or terminate access for violation of these Terms or applicable law.

Question 12

What intellectual property rights does Chase Anthony Brand hold?

Accepted Answer

All content, product designs, logos, artwork, text, images, video, and software on the site are owned or licensed by us and protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, display, or create derivative works from any content.

Frequently asked questions